Shared decision-making and a trusted physician-patient relationship are cornerstones of patient-centered care. Sometimes, however, health insurers can disrupt care by delaying or denying access to physician-prescribed medications.
Patients can appeal their insurance company’s denial. They also have options when those appeals don’t resolve the problem.
Every state oversees health plans and can act as a liaison between insurance companies and the people they serve. If you have been denied access to treatment, you can file a complaint.